Terms of service

Overview

Welcome to Bnecny. Throughout these Terms of Service, "we," "us," and "our" refer to Bnecny and HK XINSHENGTAI NETWORK TECHNOLOGY LIMITED.

Bnecny operates this website and store, including all related content, features, tools, products, and services (collectively, the "Services"), to provide you with an online shopping experience. Our store is powered by Shopify, which helps us operate the Services.

These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when using our Services. By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Section 1 - Access and Account

By using our Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents using your device to access the Services.

To use certain parts of our Services, including making a purchase, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to another person.

Section 2 - Products

We make reasonable efforts to display our products, product images, colors, descriptions, pricing, and availability as accurately as possible. However, actual product colors and appearance may vary depending on your device, screen settings, lighting, and other display conditions.

We do not guarantee that product appearance, quality, size, color, or other features will exactly match your expectations or what is displayed on the site.

All product descriptions, pricing, discounts, promotions, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.

Section 3 - Orders

Placing an order through our Services constitutes an offer to purchase. We reserve the right to accept, reject, cancel, or limit any order at our discretion.

An order is not considered accepted until payment has been received and processed and we confirm acceptance of the order. Please review your order carefully before submitting it, as cancellation requests may not be possible once the order has been accepted or processed.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or other contact information provided at checkout.

Returns, refunds, and exchanges are governed by our Return & Refund Policy. Purchases are intended for personal or household use only and may not be purchased for resale, unauthorized commercial distribution, or unlawful export.

Section 4 - Pricing and Billing

All prices, discounts, and promotions are subject to change without notice. The price charged will be the price displayed at the time your order is placed and confirmed in your order confirmation email.

Unless otherwise stated, prices do not include applicable taxes, shipping fees, customs duties, import charges, or other fees that may apply to your order.

You agree to provide accurate, complete, and current billing, payment, and account information, and to update such information promptly when necessary.

By submitting payment information, you represent and warrant that:

  • The information you provide is accurate and complete;
  • You are authorized to use the payment method provided;
  • You authorize us and our payment processors to charge the applicable amount; and
  • You will pay all charges incurred, including applicable shipping fees and taxes.

Section 5 - Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on product availability, shipping destination, carrier operations, weather, holidays, customs, or other circumstances beyond our control.

We are not responsible for delays caused by carriers, customs, incorrect shipping information, weather events, or other circumstances outside our reasonable control.

Once an order is transferred to the shipping carrier, title and risk of loss may pass to you to the extent permitted by applicable law. Please refer to our Shipping Policy for more details.

Section 6 - Intellectual Property

All content and materials available through our Services, including text, images, graphics, videos, audio, trademarks, logos, product names, design elements, and overall site layout, are owned by Bnecny, HK XINSHENGTAI NETWORK TECHNOLOGY LIMITED, our affiliates, licensors, or content providers and are protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, display, sell, license, or exploit any part of the Services without our prior written permission.

Nothing in these Terms grants you any ownership or license rights in any intellectual property unless expressly stated.

Section 7 - Optional Tools

We may provide access to third-party tools, features, or applications that we do not control or monitor.

These tools are provided "as is" and "as available," without warranties, representations, or endorsements of any kind. Your use of such tools is entirely at your own risk and may be subject to the terms and policies of the third-party providers.

Any new tools, features, or services we introduce in the future will also be subject to these Terms.

Section 8 - Third-Party Links

Our Services may contain links to third-party websites, content, applications, or services. We are not responsible for examining or evaluating their content, accuracy, privacy practices, security, or policies.

If you choose to access third-party websites or services, you do so at your own risk. We are not liable for any harm, damages, or losses related to your use of third-party websites, products, or services.

Section 9 - Relationship with Shopify

Our store is powered by Shopify, but all sales and transactions are between you and Bnecny.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of your purchases from Bnecny, including product issues, delivery issues, customer service matters, refunds, returns, or any related claims.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from liability arising from your transactions with us.

Section 10 - Privacy

Any personal information collected through our Services is handled in accordance with our Privacy Policy and, where applicable, Shopify's privacy practices.

Because our store is hosted by Shopify, some of your information may be processed by Shopify and shared with service providers or partners in order to operate, protect, and improve the Services.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Section 11 - Feedback, Reviews, and User Content

If you submit suggestions, reviews, comments, photos, ideas, or other content ("Feedback"), you grant us a worldwide, perpetual, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for any lawful purpose, including marketing and commercial purposes.

You represent that:

  • You own or control the rights to the Feedback you submit;
  • Your Feedback is accurate and not misleading;
  • Your Feedback does not violate any law or third-party rights; and
  • Your Feedback does not contain unlawful, offensive, abusive, or harmful content.

We are not obligated to keep Feedback confidential, pay compensation for it, or respond to it. We may remove or edit any Feedback that we consider unlawful, offensive, infringing, misleading, or otherwise inappropriate.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

Section 13 - Prohibited Uses

You may use the Services only for lawful purposes. You may not use the Services to:

  • Violate any applicable law, regulation, or ordinance;
  • Infringe or violate intellectual property rights or other rights of any person or entity;
  • Harass, abuse, threaten, defame, intimidate, or discriminate against others;
  • Submit false, inaccurate, or misleading information;
  • Upload or transmit viruses, malware, spam, or harmful code;
  • Scrape, crawl, harvest, or otherwise extract data from the Services without authorization;
  • Use bots, automated systems, or tools to access the Services in violation of these Terms;
  • Bypass, disable, or interfere with security features, access controls, or usage limitations;
  • Impersonate any person or entity; or
  • Engage in conduct that could harm Bnecny, Shopify, our customers, or other users.

We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.

Section 14 - Automated Access and Agents

This section applies if you use or deploy any software, service, crawler, bot, artificial intelligence tool, or other automated or semi-automated system ("Agent") to access or interact with our Services.

Any Agent must:

  • Clearly identify itself where technically applicable;
  • Not mimic human behavior to avoid detection;
  • Not bypass or circumvent measures intended to control automated access; and
  • Not collect, copy, or use content from the Services in violation of these Terms.

We may limit, block, or restrict automated access at any time.

Section 15 - Termination

We may suspend or terminate your access to the Services at any time, with or without notice, at our sole discretion, including if we believe you have violated these Terms or used the Services in a way that may cause harm.

Termination does not affect obligations or provisions that are intended to survive, including those relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, and governing law.

Section 16 - Disclaimer of Warranties

The Services and all products offered through them are provided on an "as is" and "as available" basis, except where expressly stated otherwise.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, and availability.

We do not guarantee that the Services will be uninterrupted, secure, timely, error-free, or free from viruses or other harmful components.

Some jurisdictions do not allow limitations on implied warranties, so certain disclaimers may not apply to you.

Section 17 - Limitation of Liability

To the fullest extent permitted by law, Bnecny, HK XINSHENGTAI NETWORK TECHNOLOGY LIMITED, our affiliates, officers, employees, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any indirect, incidental, punitive, special, consequential, or exemplary damages, including loss of profits, revenue, savings, data, goodwill, or replacement costs, arising from your use of the Services or any products purchased through them.

In jurisdictions where limitations of liability are not permitted, our liability will be limited to the maximum extent permitted by applicable law.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Bnecny, HK XINSHENGTAI NETWORK TECHNOLOGY LIMITED, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of:

  • Your breach of these Terms;
  • Your violation of any law or third-party rights;
  • Your misuse of the Services; or
  • Your submission of Feedback or other user content.

Section 19 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

Section 20 - Entire Agreement and Waiver

These Terms, together with any policies or rules posted on this site, constitute the entire agreement between you and Bnecny regarding your use of the Services and supersede any prior agreements or communications.

Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

Section 21 - Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms and our rights or obligations at any time without notice, including in connection with a merger, acquisition, restructuring, or sale of assets.

Section 22 - Governing Law

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of Hong Kong, unless otherwise required by applicable law.

You agree that any dispute arising from or relating to these Terms or the Services shall be handled in the applicable courts of Hong Kong, unless otherwise required by applicable law.

Section 23 - Headings

Section headings are included for convenience only and do not affect the interpretation of these Terms.

Section 24 - Changes to These Terms

We may update or revise these Terms at any time by posting the updated version on this page.

It is your responsibility to review these Terms periodically. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

Section 25 - Contact Information

Questions about these Terms of Service should be sent to us at info@bnecny.com.

Business Information: HK XINSHENGTAI NETWORK TECHNOLOGY LIMITED, Room D07, 8/F, Phase 2, Kai Tak Factory Building, No. 99 King Fuk Street, San Po Kong, Hong Kong

Business Hours: Monday-Friday, 9:00 AM to 5:00 PM Hong Kong Time (HKT, UTC+8)